Our Pro-Active Managed Services is based on the "prevention is better than cure" approach.
- Do you feel like you are always putting out IT spot fires only for another issue to ignite?
- Do you feel like your network and IT issues take your time away from working on your business, on your clients?
Our approach prevents downtime and secures your data and your systems functionality across your entire network, including mobile devices.
Any downtime and loss of data can translate into loss of productivity and service delivery which can be costly for your business. Our scheduled maintenance, upgrades and pro-Active analysis prevents interruptions and deficits, saving you time and money.
Let's break it down, you get
Full management of IT system.
Guaranteed response times of 4 hours (for all critical issues).
Flat fee every month (conditions apply).
Direct system patching and updates for all PCs and servers to ensure optimal performance.
Monthly system health checks included.
Monitor all aspects of your network and we will be alerted to issues as they arise.
Remote support from anywhere in the world.
We understand, if ongoing Managed Services plan is not what you’re after right now, no problems. We also offer a pay as you go service.
No need to commit, We’re IT and happy to help you in person, over the phone or via our remote support system. From network, server, desktop or mobile device issues and management – We’re IT and ready for your call.
Simply phone: 0458 841 067 any time, around the clock service available to you.
We've got so much more to offer
We’re IT for your wrap around, one stop shop IT support and maintenance.